Tuesday, March 1, 2022

Information regarding your BASC Voucher

 

Hello parent(s) and caregiver(s),

 

We are aware that from yesterday onwards parents have been given the opportunity to use up a $500 voucher per child for before-, after- and vacation care.

As easy as it is for the parents to redeem those vouchers, it’s a bit more complicated and time-consuming for us to keep the administration for this.

We encourage all the parents from the children that are already enrolled at our Service to redeem the vouchers and use up the $500, but we are certainly NOT taking any new enrolments only for the sake of using up the voucher (that includes all our upcoming vacation care programs).

You can use the voucher for your regular attendances but we are not able to accommodate extra bookings on top of this just to use up the voucher. We just don’t have enough staff to comply with the ratio’s if we have a sudden influx in the number of children.

We are short staffed as it is and we simply can’t take any more administration or children on board at the moment. Covid has already put an enormous amount of stress on our daily activities and we are still feeling the effects from that.

We are currently watching instructions on how to apply the vouchers at our Centre and which requirements we have to follow. You are more than welcome to email your vouchers to us (please put ‘’BASC VOUCHER” as subject) and we will start redeeming them from the moment we are ready.

Thank you for your understanding and patience while we are going through this process.

Kind regards,

Julee Dean

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